Salt Canyon » Electronic Marketing http://www.saltcanyon.com/blog Tue, 29 Jun 2010 17:35:21 +0000 en hourly 1 http://wordpress.org/?v=3.1.3 Straight From the Bird’s Mouth http://www.saltcanyon.com/blog/electronic-marketing/straight-from-the-birds-mouth/ http://www.saltcanyon.com/blog/electronic-marketing/straight-from-the-birds-mouth/#comments Tue, 29 Jun 2010 17:35:21 +0000 Salt Canyon http://www.saltcanyon.com/blog/?p=157 Straight From the Bird's Mouth

Here’s some advice from Twitter 101 – A Special Guide on using Twitter to build your business:

  • Use Twitter as a place to build relationships, rather than just broadcasting information about your company
  • Include names or @usernames of people twittering, as well as additional company contact information
  • Scan Twitter regularly for comments about your company and be prepared to respond with answers to concerns, offers of customer service, or thanks
  • Provide value with your tweets. Twitter offers the following suggestions:
  • Offer Twitter exclusive coupons or deals
  • Take people behind the scenes of your company
  • Post pictures from your offices, stores, warehouses, etc.
  • Share sneak peeks of projects or events in development

As Twitter notes, real-time communication is becoming ground-breaking for both users and businesses.

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